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About Software Cradle

Privacy Policy  (Enacted: August 19, 2008 / The Latest Revised: September 27, 2018)

Software Cradle Co., Ltd. (“Cradle”) wish to serve society by providing software of value, software with unique features, software promising new possibilities and services related to them to society in general. We also believe that allowing you to use our software and related services with peace of mind is an important part of being a company that serves society. For this reason, Cradle will protect and handle the personal information that we collect from you appropriately in accordance with the privacy policy set out below (the “Privacy Policy”).

  • (1) Cradle will abide by the Act on the Protection of Personal Information, other laws relating to the protection of personal information, guidelines stipulated by the Japanese government and the Privacy Policy.
  • (2) Cradle will obtain personal information by fair and legal means.
  • (3) Cradle will handle personal information only within the scope allowed by law and the scope of the purposes consented to by the person to whom the information pertains. Cradle will supervise its officers and employees to ensure that they handle personal information appropriately.
  • (4) Cradle will not provide personal information to a third party without the prior consent of the person to whom the information pertains, unless allowed by law.
  • (5) Cradle will take reasonable safe management measures to prevent personal information from being improperly accessed, leaked, lost or damaged.
  • (6) If Cradle outsources all or part of the handling of personal information to a third party, Cradle will supervise the outsourcing provider, including by selecting a suitable outsourcing provider, concluding necessary agreements and being aware of how personal information is treated, to ensure the safe management of the personal information for which Cradle outsources handling.
  • (7) If Cradle receives an inquiry about the handling of personal information or a request or inquiry for the disclosure, correction, cessation of use, deletion or cessation of provision to third parties of personal information from the person to whom the personal information pertains, Cradle will respond to the inquiry or request appropriately and in good faith.
  • (8) Cradle will strive to improve and enhance the Privacy Policy to appropriately protect and handle personal information that we receive.

Public announcements under the Act on the Protection of Personal Information

 

1. Name of the business operator handling personal information

Software Cradle Co., Ltd.

2. Purposes of using personal information

Software Cradle Co., Ltd. (“Cradle”) uses personal information that it obtains or possesses for the following purposes.

I. Personal information pertaining to customers and business associates in our business activities (meaning the development of scientific and technical computation software, development and sale of thermal-fluid analysis software, consulting services, education and operation training, and the like)

1. To advertise, make proposals, provide information, contact, enter into agreements and perform other marketing activities relating to software, technical support and other products and services that Cradle handles
2. To provide software, technical support and other products and services that Cradle handles
3. To conduct research, analysis and surveys relating to software, technical support and other products and services that Cradle handles
4. To improve, plan and develop software, technical support and other products and services that Cradle handles
5. To notify, advertise, provide information, manage, operate and conduct analysis and surveys relating to exhibitions, seminars, campaigns and other events that Cradle conducts, participates in, cooperates in or is otherwise involved with (“Cradle Events”)
6. To respond to inquiries about products and services that Cradle handles and Cradle Events
7. To provide the personal information to Hexagon and its group and Cradle’s distributors (collectively, “Affiliates”), but only when it is determined that having an Affiliate respond is appropriate when contacting, providing information or responding to inquiries regarding products and services that Cradle handles and Cradle Events
8. To provide the personal information to companies that sponsor, cooperate in or exhibit at Cradle Events (“Sponsor Companies”), but only to the Sponsor Companies for the event that the customer or business associate applied for
II. Personal information pertaining to applicants in recruiting activities
1. To contact or provide information regarding recruiting
2. For recruitment operations
3. For personnel and labor management, etc. after recruiting decisions
III. Personal information pertaining to employees (including former employees) and their families
1. For personnel and labor management and administration, education and skills development, payment of salaries and allowances, management and administration of pensions and insurance, etc.
2. To contact in case of emergency
3. For administration and to contact and provide information, etc. after leaving the company

3. Providing personal information to third parties

Cradle will not provide personal information to a third party without the prior consent of the person to whom the information pertains, except in the following cases or when allowed by law.

(1) Provision to Affiliates
When Cradle determines that having an Affiliate respond is appropriate when contacting, providing information or responding to inquiries regarding products and services that Cradle handles and Cradle Events, Cradle may provide the following personal information items to the Affiliate within the scope of the following purposes.
Items that may be provided
Company name, department name, position and title, name of contact person, address, telephone number, fax number, e-mail address and contract details
Purposes for providing information
- To respond to inquiries
- To advertise, make proposals, provide information, contact, enter into agreements and perform other marketing activities relating to software, technical support and other products and services that Cradle handles
- To advertise, make proposals, provide information, contact and perform other marketing activities relating to products and services that the Affiliate handles and events that it hosts or exhibits at
(2) Provision to Sponsor Companies
Cradle may provide the following personal information items to Sponsor Companies within the scope of the following purposes.
Items that may be provided
Company name, department name, position and title, name of contact person, address, telephone number, fax number and e-mail address
Purposes for providing information
- To notify, advertise, provide information on, manage, operate and conduct analysis and surveys relating to Cradle Events that the Sponsor Company sponsors, cooperates in or exhibits at
- To advertise, make proposals, provide information, contact and perform other marketing activities relating to products and services that the Sponsor Company handles and events that it hosts or exhibits at

4. Information Regarding Cookies

When you view this Web Site, or any other hyperlinked Web Site, we may store some information on your local computer in the form of a "cookie", which allows us to adjust our Web Site to better match your preferences. Cookies are also used to collect general usage and volume statistical information that does not include personal information.

A cookie is a small text file, which the Web Site you are visiting saves on your local computer. Cookies are used by many Web Sites to give visitors access to a range of various functions. The information contained in the cookie can be used to monitor a user's browsing behavior.

There are two types of cookies: persistent cookies and session cookies.

Persistent cookies save a file for an extended period on your computer and are used, for example, with functions that describe what information is new since you last visited the particular Web Site. Session cookies are stored temporarily in your computer's memory while you are visiting the Web Site and browsing a page, and are used, for example, to determine what language you have chosen. Session cookies are not stored in your computer for an extended period, but are deleted when you close your browser.

Cradle uses both types of cookies for the following purposes: (i) to collect visitor statistics; (ii) to enable the user to remain logged in to e.g. the subscription service on our Web Site; (iii) to remember user preferences, e.g. language, font size, etc.; and (iv) to remember user agent properties, e.g. screen resolution, connection speed, etc.

Third-Party Cookies

The use of cookies by our partners, affiliates, tracking utility companies, and service providers is not covered by our Privacy Policy. We do not have access to or control over these cookies. Our partners, affiliates, tracking utility companies, and service providers may use cookies to improve your Web Site experience.

Behavioral Targeting/Re-Targeting

We partner with a third party advertising network to either display advertising on our Web Site or to manage our advertising on other Web Sites. Our ad network partner uses cookies and web beacons to collect non-personally identifiable information about your activities on this and other Web Sites to provide you targeted advertising based upon your interests. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by contacting the third-party advertising network. Please note this does not opt you out of being served advertising. You will continue to receive generic ads.

Google Analytics

This Web Site uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses "cookies", text files that are stored on your computer to help analyze the use of the Web Site. The information generated by the cookie about your use of this Web Site (including your IP address) might be sent to a Google server in the U.S. and stored there. Under the authority of Cradle, Google will use this information to evaluate your use of our Web Site, compile reports on Web Site activity for Cradle and provide other Web Site activity and internet related services for Cradle. In addition, Google may also transfer this information to third parties if required by law or if third parties process the information on Google's behalf. To see details on what Google Analytics collects and how it is used please refer to http://www.google.com/intl/en/analytics/privacyoverview.html.

You may refuse the use of cookies by changing the settings on your browser. Alternatively, if available for your browser, you can use the "Google Analytics Opt-out Browser Add-on" available at http://tools.google.com/dlpage/gaoptout?hl=en. We would point out, however, that if you refuse the use of cookies, you may not be able to use all the features of this Web Site.

Web Beacons

Our Web Site contains electronic images known as web beacons (sometimes called single-pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our Web Site is used, and may be used in some of our emails to let us know which emails and links have been opened by recipients. This allows us to gauge the effectiveness of our customer communications and marketing campaigns.

Our third-party partners also employ clear gifs (a.k.a. web beacons/web bugs), images, and scripts that help them better manage content on our Web Site. We do not tie the information gathered to our customers' or users' personally identifiable information.

How to Avoid Cookies

You can set your browser to block cookies. The procedure for blocking cookies will depend on what browser you are using. Access 'Help' or the appropriate menu in your browser for instructions. You can also remove persistent cookies by following directions provided in your Internet browser's "help" file. If you reject or remove cookies, you may still use our Web Site, but your ability to use some areas of our Web Site, such as contests or surveys, will be limited.

Links to Other Web Sites

Our Web Site includes links to other Web Sites whose privacy practices may differ from those described in this Privacy Policy. If you submit personal information to any of those third party Web Sites, your information is governed by their privacy policies. We encourage you to carefully read the Privacy Policy of any Web Site you visit.

Social Media Widgets

Our Web Site includes social media features, such as the "Facebook" button, and widgets, such as the "Share This" button or interactive mini-programs that run on our Web Site. These features and widgets may collect your IP address, which page(s) you are visiting on our Web Site, and may set a cookie to enable the feature or widget to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Web Site. Your interactions with these features and widgets are governed by the privacy policy of the company providing it.

5. Shared use

Cradle may share the following personal information items with MSC corporation and its group corporate within the scope of the usage purposes identified in Section 2.I. In this case, Cradle will supervise appropriately and at its own responsibility to ensure the secure management of the personal information.

Items that may be shared
Company name, department name, position and title, name of contact person, address, telephone number, fax number and e-mail address

6. Inquiries about personal information collected by Cradle

Please contact us at the following address.

Software Cradle Privacy Office
3-4-5 Umeda, Kita-ku, Osaka-shi, Osaka
FAX:06-6343-5580
E-mail:privacy@cradle.co.jp

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